Frequently Asked Questions

  • Q: How far is the property from the airport and do you provide airport transfer and how much does it cost?
    • A: Yes, from Suvarnabhumi airport to hotel take 40- 45 minutes (approximate). We do provide airport transfer is THB 1090 net (not over 3 persons). Please give more details (Please email [email protected] for more details)
  • Q: If there any free shuttle from hotel to BTS? Can you advise the time table?
    • A: Yes, we start from 07.30- 21.30 hrs. every 20 minutes. More information, please contact at concierge counter
  • Q: I would like to book a room, how much?
  • Q: Can I stay 3 persons in room?
    • A: Yes, Signature Deluxe will apply sofa bed and 1 Bedroom at executive Suite apply extra bed.
  • Q: Does the hotel provide baby-sitting services?
    • A: Sorry, we’ve not available for this service.
  • Q: Can i make a booking on behalf of another person but pay it with my own credit cards?
    • A: Yes, you can. However, we would like to require transfer payment for room rental.
  • Q: Do you have non-smoking rooms?
    • A: Yes, we do have non-smoking rooms (Smoking room is on requested, we do not guarantee but try to do the best for you.)
  • Q: Can i have two extra beds in my room? any additional charge?
    • A: Yes, we would like to recommend Executive Quadruple room for 4 persons.
  • Q: Can luggage be store at the property whilst i travel elsewhere?
    • A: Yes you can store the luggage at the property.
  • Q: How far is the property from the skytrain?
    • A: It is 10 mins walking distance from Thonglo Sky Train station.
  • Q: Can I use onsen facility. Is there any charges. Is there any discount for in house guest?
    • A: Onsen facility has additional charge THB 650 per person. In house guest get 10% discount.
  • Q: how much is the yoga class?
    • A: Yoga class is THB 400 per person for first time drop in. Other is THB 800 per day. Please email [email protected] for more details.



Grande Centre Point Sukhumvit 55
300 Sukhumvit Soi 55 (Thonglo), Klongton Nua, Wattana, Bangkok 10110, Thailand.

Tel. +662 020 8000 Fax. +662 020 8088
Email: [email protected]